UPS Carrier rates are not showing while trying to add rate.

bint_albalad
New Member
2 0 0

Hi All,

I have connected my UPS Account with Shopify. During checkout, the UPS calculated rates are not showing on my website. Then I have tried to add a rate from the settings, but Shopify is not fetching the rates. Please help. Picture attached for reference.

Screen Shot 2021-02-07 at 3.21.47 PM.png

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HariKrishna
Shopify Partner
660 15 70

If the issue still persists, try clearing the browser cache. Normally, this solves the issue with Shopify not fetching the rates.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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bint_albalad
New Member
2 0 0

I tried clearing the cache and incognito mode, still the same.

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