UPS SurePost Integration with Shopify

Jeffrey_Nichols
Shopify Partner
2 0 0

We've fully implemented our UPS account using the XML key however Shopify is not pulling our negotiated SurePost rates from UPS. We use Shipworks to buy our labels and Shipworks IS pulling the negotiated rates. This is a big problem because our customers are seeing inflated rates. The main difference is that Shipworks ues the UPS account number while Shopfiy uses the API via the XML key. Has anyone solved this problem?

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Shipping_Wiz
Excursionist
89 0 6

I have setup FedEx Smartpost (similar to UPS Surepost) for many Shopify stores, and Smartpost seems to work well in Shopify.

However, I have not setup UPS Surepost yet, but if you'd like, I can try setting it up for you - no charge.

shippingwiz@gmail.com
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Anindo
Shopify Partner
553 1 21

@Jeffrey_Nichols : Shopify does not support SurePost as most customers use the existing UPS services like Ground, Next Day Air, etc. Hence there was no need up till now to to support SurePost. However, I have got news that they are serious about implementing the same in the coming versions.  Since you already have a UPS account, you can try the Multi carrier shipping label app and using it you will get discounted SurePost rates. In addition, you can use the same app to buy your labels so that a single solution fulfils all your shipping scenarios. 

Product Owner @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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shipguru
Shopify Partner
151 6 17

the solution exists with The advanced shipping manager add on - This will allow you to pull your discount rate for Surepost and post to Shipworks  https://checkout.advancedshippingmanager.com/product/ups-surepost 

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SallyD
New Member
2 0 0

Has any their any lead way on adding UPS Surepost as a option for customer to select on your Shopify shopping cart? If so can someone please provide how to do so. I have been told that Shopify allows FedEx Smartpost as an option so why not UPS Surepost?

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SallyD
New Member
2 0 0

Were you able to get UPS Surepost set up through Shopify? 

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KennyR
Tourist
6 0 5

Hi Sally,

no, Shopify still has not added SurePost as a native option.  It’s still only possible through a third-party app. 

but if you want to see it added, we all need to contact Shopify through chat and ask about this feature. 

here’s a link to the chat page... 

https://help.shopify.com/en/questions#/contact/chat

 

 

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HariKrishna
Shopify Partner
659 15 70

As Kenny has mentioned, you can contact Shopify support via chat and place yourself a request to add UPS SurePost. As a current workaround, you can check out our Multi Carrier Shipping Label app that helps you integrate your own UPS account, add UPS SurePost and display SurePost rates at checkout. 

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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