we are a Company from Europe, who is looking into expanding into the US. We sell durable but perishable food items on subscripton and non-subscription basis. Our volume will be above 100 and below 1000 per day for the beginning. Online will be first priority but retail will prob. come at some point.
With these feature set we are looking into the best fulfillment / 3PL / ERP setup in the US.
It would be great to get to know some best practice cases of merchants who have gone the same route or have general experience in this field.
Which solutions have worked for you and which failed.
Thanks for your valuable feedback.
Hopefully you've found a reliable partner by this post! However, in the off chance that you're still in the discovery phase, I'll provide some helpful questions to ask yourself.
First, I always recommend to receive as many quotes as possible to find the right solution for your unique needs.
Non-obvious things to consider:
1. Customer Location: Where are your customers located? If you have any clusters in certain regions (for example 80% in California), I'd recommend looking for a fulfillment center out there.
2. International Fees: Has the 3PL dealt with international shipments? From as simple as receiving the order in a proper way to tracking your shipments and additional duties, an international shipment is vastly different than a US domestic shipment.
3. Order Processing: What type of system integration does the 3PL utilize? What cost do they charge? Does the price seem in line with other competitors?
At the end of the day, there's no best answer for everyone because each company has unique needs. If you have any future questions feel free to reach out email@example.com
We sell in the US and internationally also. They have a warehouse in the US and an international one. We tried many fulfillment services and the cheapest and best so far has been www.theglobalfulfillment.com
We are extremely happy with them.