I recentrly accepted a partial payment on my iPhone shopify POS, bu I was never able to complete it.
The doc stipulates that there is a "take Payment" button that should appear on the right side, that will allow me to complete the remaining payment, but I never saw this button. the doc also talk about this on ipad, but it says nothing about the iphone version.
Did anybody expirement this problem before?
Christine here from the Shopify Guru team - thanks for your question!
Yes, you are able to accept a partial payment in the Shopify POS app for iPhone. As you go through the payment process, you will come to a stage where you can enter/edit the payment amount that you will take initially. If you edit that amount to include only a partial payment and then choose the checkmark to complete the acceptance of the payment, it will offer your the opportunity to mark the order as partial payment. Here is a little video to share an example of what that process looks like.
Hope that helps! Let me know if you need anything else. We are just a click away :)
Thanks, I already did that part. What I meant was tht I was unable to actually perform the other half of the transaction, that is, when the customer is paying the second half. There is supposed to be a button "Take Payment" that shold allow me to do so, but I was never able to use it, I actually never saw it at all.