Update EIN in Payments

New Member
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I also need to update my information! Can you please send me the information?
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Shopify Staff
Shopify Staff
905 49 161

@PaisleighJosJB 

 

I've shipped you an email!

Peter | Social Care @ Shopify
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New Member
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This seems to be a recurring theme, maybe shopify should create a webpage regarding a simple process for this. I had to do a google search, which then pointed me to this thread in order to find out how to do this.  Maybe in the store area of the our sites on the admin side, there should be a section for updating EIN information and possibly a form with a section to attach the documents necessary to do this efficiently.  I say all that to say,  I need to update my EIN as well. :-).

 

Thanks

 

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Shopify Staff
Shopify Staff
905 49 161

@reelloops 

 

Thank you for your feedback! To provide some context, due to the sensitive nature of the information, we do require manually reviewing these documents to update the EIN on the account. I do agree that the process is a bit cumbersome, and for that, I'm happy to send your feedback up to our teams to see if we can tweak the process to make it easier for you and other store owners. I've reached out to you via email to have your request reviewed. 

 

Chat soon!

Peter | Social Care @ Shopify
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New Member
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I need to update the ein too I had put on my ss first when I created it but now I have ein and I want to use that whats the process to have this done?

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Shopify Staff
Shopify Staff
905 49 161

@Shoppzs 

 

I've shipped you an email to have this request reviewed. 

Peter | Social Care @ Shopify
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To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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I too would love to update my EIN.

Adam

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Shopify Staff
Shopify Staff
905 49 161

@acbot 

 

No problem at all! I've sent you an email. 

Peter | Social Care @ Shopify
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New Member
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When setting up payments, I remember putting in my EIN, which at the time was my SSN.  Since then, I have set up an EIN, and wanted to update that information but can't find where to do so.  How do I do this?

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Shopify Staff
Shopify Staff
905 49 161

@mrslatruth 

 

To update your EIN will require an escalation to our Payments team as they would need to review the documents to ensure they are valid. I have sent you an email to the email listed on your forums account. If you can reply there with the required information, then I can get this escalated for you. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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