Hello, I have recently received a flag on my orders where it says:
" characteristics of this order are similar to fraudulent orders observed in the past orders. ", after asking my friend, he said that maybe my order is showing signs of an order in the past that was marked as fraudulent and he suggested me view fraud analysis to avoid chargeback but i do not how to. Can you help me? Thanks
Solved! Go to the solution
It's me again.
Could you tell me Which Shopify plan are you on?
This is an accepted solution.
For your issue, to see fraud analysis on Shopify, you can read our instruction writing on the topic of how to view fraud analysis on Shopify at this link https://avada.io/shopify/docs/how-view-fraud-analysis-an-order-shopify.html
I hope it's useful for you!