Hi, @Abdellahi !
I'd be happy to do some troubleshooting with you on this. This sounds like the card details may have just been entered incorrectly. Is this your first invoice or have you used the card to pay for your Shopify invoices previously?
Thanks for the screenshot and for following up. I've sent an email to the address associated with your Community account. Please respond to me there so we can get you authenticated and we can take a closer look into this together.
All the best