Good day, I have the USA set up as shipping to. Store not done yet. I was testing to proceed chekout ,and I get the message "We don’t offer shipping to the United States."
I'll only shipping to this country,doin'g free shiping I really don't know whats going on :( Maybe just kind of a noob on this.
I'll aprecciate your help in advance.
Thank you so much
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Hey there, @sofcastro
Bo here from Shopify Support!
Thank you for getting in touch with us regarding this. Judging from your screenshot it looks like you need to add a rate to the General Rates.
Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!
All the Best,
Bo
Bo | Social Care @ Shopify
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Hey again, @sofcastro
Thank you for getting back to me and cheers for the screenshot, it really helps! I can see here that your priced based rate is for $0-$0 which means that only carts that are to the value of $0 will qualify for this shipping rate. You will need to change this maximum to no maximum as opposed to $0 for this to work. You will need to click "Edit Rate" and then delete the 0 from this field and leave it blank. Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!
All the Best,
Bo
Bo | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I might have a clue that helps.
I use 2 sources from aliexpress for 1 product (oberlo basic "Variantenzuordnung: Erstellen Sie Ihre Produktvarianten von mehreren Lieferanten") The second source cannot be sent. All the other products work.
@sofcastro: is it similar in your shop?
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