When starting my shopify website I put the wrong banking information in I don't have the original

New Member
1 0 0

I need help resetting it please so I can get paid

Shopify Staff
Shopify Staff
477 68 118

This is an accepted solution.

Hi, @AgainWendy!

I'm Miles from the Social Care team at Shopify. When your banking details are incorrect, you'll need to contact our live support team in order to get them changed. This is to ensure the security of the account.

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Miles | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog