Anyone else having problems with shopify defaulting to USPS ALL THE TIME! The customer selects UPS but Shopify defaults to purchasing and printing a label for USPS. Yeah, we should check it everytime but we shouldn't have to! Shopfiy should default to what the customer asked for!
Are we missing something?
Tim_Gilbert : This may be happening because you may be using another app to show UPS rates at the checkout. Can you please confirm this? If the app does not provide label services then it will not select the customer selected service by default.
To circumvent the problem, you can either use Shopify's existing integration or if you are looking to use an app, then you can try the Multi carrier shipping label app. With this customers will be shown UPS rates at checkout and you will be able to even generate labels with the same selected service.