Why, when editing an order, is it not possible to add a discount?

Tourist
9 0 3

Hi.  Could you add our store to those requesting this feature? - Balance-leisure.myshopify

 

Thanks

 

Marcus

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Shopify Staff
Shopify Staff
701 37 114

Hi, @MSom.

Thanks for your store URL. I have added your name to our feedback list for this feature. 

If you have any other feedback or questions, please reply to this thread and I would be happy to help.

Cheers, 

Tira | Social Care @ Shopify
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New Member
1 0 0

Hi, @Tira 

 

please add blush-and-bar.myshopify to the list requesting this feature 

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Shopify Staff
Shopify Staff
701 37 114

Hey, @blushandbar,

Thanks for coming into the thread and for your store URL. I have added your name to our feedback list. If we move forward with this request, we will announce it in our changelog or announcements page. I've mentioned this earlier here.  

If you have any other suggestions, I am open to forwarding them to our developers.

Cheers,

Tira | Social Care @ Shopify
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
3 0 0

Please add nigerianfoods.myshopify.com to the list for this feature to add discounts when editing an order 

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New Member
1 0 0

Hi Tira

One more vote, hopefully this feature is placed on ur roadmap/rollout soon.

norshek.myshopify.com

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Shopify Staff
Shopify Staff
701 37 114

Thank you for your store URLs, @Norshek and @opparel. I've forwarded your store names over to our developers. 

Cheers,

 

Tira | Social Care @ Shopify
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New Member
1 0 0

Wow, I've only been selling for two weeks and have run into this glaring shortcoming of the Shopify platform.  Sellers should be able to edit/revise/refund/discount ALL ASPECTS of orders.  I'm trying to add a couple free items to an order, and there's no way to do it via the Shopify platform so as to have the invoice, shipping weight, inventory, reports, etc. accurately reflect the transaction.  That's embarrassing.  Please fix this.

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New Member
1 0 0

Please add MapleCraftFoods.com to the list of your customers requesting this common sense capability. 

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Shopify Staff
Shopify Staff
701 37 114

Hi, @HookAndArnott and @MapleCraftFoods,

Thank you so much for your detailed feedback. I understand how having full editing capabilities on an order while being able to add a discount would be valuable to your business. I have added your names and store name (thank you @MapleCraftFoods) to our feedback list. In the meantime, @HookAndArnott, you can add a discount to a new product or custom item being added to your edited order by following our help doc with the steps, here: Add a discount to an order.

If we move forward with this feature, we will announce it through our changelog or announcements page

For any questions or additional feedback, please reply here and I would be happy to take a look.

Cheers, 

Tira | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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