Why won't PayPal let me login?

Tourist
17 0 2

I'm trying to connect PayPal to my site. My colleague can login to the platform (not via Shopify), but I cannot (both via Shopify and via PayPal direct). We're using the same login details and password.

 

It's a .IT (Italy) website. I've tried both PayPal/ IT and PayPal/ UK. Still no luck!

 

Can anyone thing of some troubleshoot suggestions?

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