You tried to add a payment method too many times. Please contact support.

Ak22
New Member
1 0 0

Please Reset my attempts.

 

Regards,

Akshit Kumar

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Oliver
Shopify Staff
Shopify Staff
425 48 80

Hi, @Ak22 !

I've sent an email to the address you have listed on your community account. From there we can get you authenticated and I'll be able to reset your payment attempts.

Talk to you soon!

Oliver | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Harsh1j
New Member
1 0 0

I am also facing the same problem please help..

 

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Oliver
Shopify Staff
Shopify Staff
425 48 80

Hi, @Harsh1j !

Thanks for reaching out. It sounds like you've reached your maximum amount of payment attempts. Please get in touch with our Support team directly from the Shopify Help Center and a member of our team will be able to help you reset your attempts. 

All the best!

Oliver | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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