Hi, I've tried paying for my account that hasn't been paid for in 2-3 months and I'm paying for it again but it says payment couldn't be processed. Why is that? Thanks.
For some reason my customers keeps getting a credit card declined error message when they try to pay. I am based in Qatar and currently uses checkout.com as my payment provider as well as paypal. Do i need a checkout.com account for the payment provider to work on my customers paying with a credit card? if not than is there something that i am doing wrong than disabled payment to be made on my store?
I tried to pay for an item through my facebook account for an item to test my shop out Vintage Sewing Pattern Company. It is a physical paper pattern and not a download. Please help!
I am facing exactly the same issue and the customer care executive didn't understand the intricacies. The day I tried making my marketing campaign, the website was taken down due to payment issues. And yes, Still I am unable to make the payment. My mastercard payment was not accepted due to some reason. Paypal payment is also not getting accepted.
Too bad. I lost lot of revenue and currency due to Shopifys payment issue. Lot of effort went waste.
I’m having the same problem with my site a customer reached out to me saying that an error message popped up stating their payment could not be processed try again later. I looked through the payment history there is no problems so I’m not understanding what’s going on
Im having the same issue. My first customer just messaged me about this so I went in and tried for myself and got the same error message with my credit card. Please help!
I am having the same problem with this error - Your payment could not be processed at this time, please try again in a few minutes. I ran a test, got the error, tried again and it just keeps showing the payment area with the transaction not going through.
