Your payouts from Shopify Payments are on hold while we review your account

New Member
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Hi Guys 

I've had this pop up on my account, I submitted all docs 4 days ago but still can't access the funds I need 

I changed over to and Irish payments account. I've tried Shopify chat, but keep getting told that it's with your banking partners and they can't provide an update 

I really need the money to be honest to fullfill the orders

many  thanks