hi i need help stripe says "Unfortunately you can't create charges in this currency with this card

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New Member
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I Spend a lot of money and time trying to recive payment in my account. after i set up stripe when i try to make a purchase as if i was a client it says "card declined"

and i try with cards of family and friends and sends the same message, in stripe when i try to know why says "Unfortunately you can't create charges in this currency with this card brand." and i already try with another brands of cards. is my first store soo im really dont know what to do, if someone can help me i will be really glad.

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Shopify Staff
Shopify Staff
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Hi, @Gerardo20,

Hank here from Shopify.

I took a look at this on Stripe's website, and it seems to list a few cards that are not compatible with their payment gateway

It mentions that if your card is not listed there, you should reach out to their support about this for further assistance.

Stripe will be able to offer you more advice on this as it is their payment gateway.

If you do have any further questions, let me know!

Hank

Hank | Social Care @ Shopify 
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