Why is my new store's payment on hold?

Blingnyc · ‎03-13-2021

please help me i started my shop today saying payments are on hold

Olivia · ‎03-15-2021

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for your post. Based on the description of the issue you have described I would recommend contacting our 24/7 Support team directly for 1:1 support. Since this is the best path forward in this situation I've locked this topic, and marked this as the solution for the benefit of others.

Warm regards,

Olivia | Social Care @ Shopify
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View solution in original post

Olivia · ‎03-15-2021

Hey, @Blingnyc.

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for your post. Based on the description of the issue you have described I would recommend contacting our 24/7 Support team directly for 1:1 support. Since this is the best path forward in this situation I've locked this topic, and marked this as the solution for the benefit of others.

Warm regards,

Olivia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Why is my new store's payment on hold?

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