My Shopify store is suddenly unavailable after I purchased the Basic package, I plan to launch my store this month. It is very very urgent for me, there are lots of tasks in schedule.
I customized the theme, added products, everything Looks perfect. But now I can't login! Please help me. My ticket is edited
When this error occurs, your store will need to be escalated for further review. Escalations can typically take between 24-72 business hours; however, there may be a delay in hearing back as our teams may be handling a larger than usual ticket load. Nevertheless, you will receive an update as soon as our teams have reviewed your ticket.
For security reasons, I have edited out the ticket number from your reply.