office address can't be verified

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New Member
6 0 0

Hi,

My office address can't be verified when I filled in the information of local delivery and local pickup. Is that means I can't used my office as the pick up address? or I entered incorrect information?

colapig_0-1604907337092.png

colapig_1-1604907584618.png

 

Thanks,

Nicholas

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Shopify Staff
Shopify Staff
1026 87 115

Hi @colapig,

Ted here from Shopify, thanks for posting your query and for sharing that screenshot!

Shopify presents this error when the shipping form field does not match what the postal service or Google has on file. This is just a warning and can be ignored once you confirm the address is correct. So if you keep clicking the save/continue button, the info you've submitted should update accordingly. You might see this error appear in the admin after but it's not going to affect the local delivery or pick up option. If you would like to remove this banner for your own personal preference though, you can X out of the banner. You can also correct the address with Google as mentioned here.

Let me know how this goes and if there is anything else I can help you with, I'm happy to help!

Thanks a mill,

Ted | Social Care @ Shopify
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