problems creating location.

BrandonBurroug
New Member
2 0 0

Hi there, I am having a problem with verifying my location, can someone please help, I have tried a number of things. 

This is the message I am getting when I hit "save"

"This address couldn’t be verified. You may be unable to buy shipping labels or set up certain delivery methods. Review the format or try re-entering your address."

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Helen
Shopify Staff
Shopify Staff
1035 120 164

Hey, @BrandonBurroug! Thanks for your question. I'm here to help!

 

The message you are seeing that your address could not be verified is a warning only, and so it may in fact be valid. 

 

That error most often occurs when the address you are entering is different from what it is in Google Maps. Therefore, I recommend entering your address into Google to see if there is any part of it that needs to be adjusted. This could be the formatting, spelling, zip code etc. Once you have made the adjustments, and/or you know that the address is in fact correct, you can dismiss the notification by clicking the ‘x’ as seen below:

 

20-11-gj6sw-tvsx1

 

 

Hope this helps! Let me know if you have any other questions or concerns about it.

Helen | Social Care @ Shopify 
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mozahuae
New Member
1 0 0

Hello,

 

I am having the same problem, but it's affecting delivery. 

 

It says: "This address couldn’t be verified. You may be unable to buy shipping labels or set up certain delivery methods. Review the format or try re-entering your address." and "Your location address couldn't be verified. To offer local delivery for this location, review your address. Review location address".

 

I have put the address in the same format as proposed by Google Maps. 

 

Please help! 

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