refund after subscription trial

New Member
1 0 0

My account was charged $29 USD today and i want close the store as this is just a testing and learn since i had no sales. I was shocked my bank account was billed of the plan that i did not want in the first place. Please if anyone can help i appreciate it i can't just lose that money that i a just a student and i really need it. 

Shopify Staff
Shopify Staff
1209 107 129

Hi @szesze,

Ted here from Shopify, thanks for posting your query! 

I believe your query has since been resolved with our support, so I'm going to close this thread for now. If there is anything else I can help you with in the meantime, please let me know, I'm happy to help! 

Many thanks,

Ted | Social Care @ Shopify 
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