shopif payment failure klarna

Highlighted
Tourist
5 0 1

Hi, 

i keep having this message in various abandonend carts. It happens with Klarna only. I use shopify payment gateway plus paypal.

 

Does anyone have an idea how to fix?

 

image.png

 

This interested person (not a image.pngbuyer yet) did even try 4 times.

 

Thank you

 

1 Like
Highlighted
Tourist
6 0 1

Hi @Mari-mit-O,

 

Please reach out to our Merchant Support team (DE here: https://www.klarna.com/de/verkaeufer/haendlersupport/), as they'd be best equipped to help answer this question for you!

0 Likes
Highlighted
New Member
1 0 1

Hi, we are experiencing the same issue. Have you found a solution? Would be super thankful if you shared it!!

 

Greetings Fabian

1 Like