where to find my payment history

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New Member
1 0 0

Hello there,

Ive managed to find the billing section but no history of payments ive made
I was getting charged to my credit card, but my bill also gave me a bsb and account number for bpays
so for the last few fortnights ive been paying extra into this account.

Any help would be appreciated 

I did not find the right solution from the internet.

References:-

https://forum.exetel.com.au/viewtopic.php?f=21&t=35157&start=0

Cloud product video

Thanks


 

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Shopify Staff
Shopify Staff
748 42 134

Hey, Larry!

Katy here from Shopify. Thanks for posting. ?

I'm sorry to hear that you are having trouble accessing this information, but good work on navigating to the billing section.

In here the details of all charges for your Shopify store, should be located under 'Invoices' : 


The Shopify invoice is billed via credit card only, every 30 days-  there is a little more info on this here

A copy of your invoice should also be sent to the account owner email address on file for your account. Do please check your spam folder in case it has been sent there by mistake. 

Do let me know how this goes for you, or if you need a hand. 


Cheers!
Katy
 

Katy | Social Care @ Shopify
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