worldpay payments, please help🙏

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Tourist
48 0 1
Hey! I’m from Israel, I signed up to worldpay(global)
Now I’m trying to activate, i need to select “company country”- but I can’t see Israel, 10-15 countries only.
What I need to do?
*in Shopify I see that worldpay is available in Israel*
Thanks!
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Community Manager
Community Manager
2017 122 257

Hi @Lionsjewel1,

 

Nick here from Shopify. 

 

You are definitely correct in saying that Shopify is partnered with Worldpay which you can see here.

 

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I reached out to the financial services support team at Shopify about this and they mentioned that your best bet is to reach out to Worldpay directly about this. It is something which is out of Shopify's control because Worldpay is a third party payment gateway independent of Shopify. Only they would be able to answer why Israel isn't showing up for you here. You can find the Worldpay support website here

 

Hope this helps! 

 

All the best, Nick

Nick | Social Care @ Shopify
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