Liquid error

Solved
Lyn55
New Member
2 0 0

hi,

I am a newbie here, who requires some help. I was trying to add the review code snippet, likely I deleted or messed up the coding.

I've spent hours trying to find a possible solution to correct my error, but I have gotten nowhere with this.

I can't rollback to an older version of the product-template.liquid, because I don't have one saved.

Once I click on a product it shows me "Liquid error sections/product-template.liquid line 1)Could not find asset snippets/product-template

Thank you

 

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Don
Shopify Staff
Shopify Staff
1222 73 156

This is an accepted solution.

Hi there @Lyn55!

Don here from Shopify.

Thanks for taking the time to reach out to us here in the Shopify Community.

If you can share a link to your store here and a bit more info on what you're working with, we can see how you can best get support with this.

In addition to the store link, if you could confirm the name of the theme you're working with and what review code (is this for an app, and if so, which one?) you're trying to add we can see how we can proceed with this.

It sounds like you're still getting set up with your store here, is that the case or have you been selling for a while already?

We can take a look at this together, in any case, to determine what your next steps could be.

I look forward to hearing from you!

 

Regards,

Don

Don | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Lyn55
New Member
2 0 0

store link newstyleoficial 

Password lohrau

Theme Galleria

I am just setting up the store, I have not launched it yet.

I tried adding, from products review which I removed due to incorrect placement. Now the product won't load

<div id="shopify-product-reviews" data-id="{{product.id}}">{{ product.metafields.spr.reviews }}</div>

 

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Don
Shopify Staff
Shopify Staff
1222 73 156

Hi again @Lyn55!

Don from Shopify once again.

Thanks for that extra info and context here, that's great!

As you're using the Shopify Product Reviews app, even though this is a third-party (non-Shopify) theme our Themes team would like to take a look at installing this code for you.

If you're on a paid plan here you would have access to some design support as part of your paid plan.

Generally speaking, this applies towards Shopify themes themselves but in the case of adding a Shopify app to a third-party theme, we can still try to help out with this.

Bear in mind that we may not be able to put this in place if the code of the theme in question prevents it, but we will do everything we can to do so.

I'll be sending an email out shortly to the address we have on file for you here, if you can reply to that email from the address you use to log into Shopify we can verify your identity and proceed securely.

All the best!

 

Regards,

Don

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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