Feature Request: Integration of Taxamo assure into the checkout for UK companies selling to EU

Solved
Zoe_Brooks1
Tourist
8 0 7

Also adding my vote for this! We need it asap!

MichaelC-C
Excursionist
11 0 14

Yes please we also need to use Taxamo - or a better one if Shopify have it, and preferably before 1 July 2021 please.

Curb_Wear
Excursionist
13 0 16

To reassure everyone, 1st July is when the One Stop Scheme launches, it's not a deadline. You will still be able to sell to Europe and the receiving customer will have to pay customs. 

Also, Germany is not ready to use the IOSS scheme on 1st July - they are only ready by 1 January 2022 !

But if Shopify can integrate with with Taxamo this would help greatly!

I have a customs guide on my shop, if helpful to anyone:

https://www.curbwear.com/pages/customs-information-for-our-international-customers

Fanattik
Tourist
5 0 5

Hi there,

Shopify told me that they will not allow the processing of any European orders after the 1st of July if a valid IOSS number has not been added to the account. I made them confirm it twice to me just to be sure I understood them correctly.

amanda_drury
Tourist
8 0 38

this is true, we can continue to use the same method as we have been using, the IOSS has been introduced to make life easier for businesses, fingers crossed there will be a solution and it will make trading a lot easier but I doubt that will be by July 1st

 

Shay
Shopify Staff
Shopify Staff
264 59 55

Hi @amanda_drury 

Thank you for sharing your concerns and suggestions surrounding the upcoming tax law changes happening on July 1st. 


Royal Mail have recommended a company called Taxamo assure which acts as a IOSS. They calculate and charge the customer VAT and pay it to the EU on our behalf without us having to fill in the VAT return. They charge £2 for each transaction. It sounds like the perfect solution but unless you are a shopify plus business one cannot get access to the Shopify checkout and do the API integration. The irony is if you are a shopify plus customer you will be big enough and it will be more cost effective to set up your own IOSS.


I understand that in order to use the recommended service for this app that you need to access the checkout API and that is restricted for non plus stores. You are correct, that would be the case if that is the requirements of using this service. I can see how beneficial it would be to have that ability to integrate an app like that or for Shopify to have that feature available as standard. I have shared your feedback to our development team but there is no current timeline for something like that specifically. 

To clarify, and to make sure that I fully understand the specific feature you are wanting this to add into your store: The Taxamo Assure service provides a way to track and report your VAT tax per order in one easy way, saving you the time of having to manually calculate and report yourself? 

Also, to clarify one of the terms being used here, IOSS is specifically for non-EU merchants whereas OSS is for merchants located in the EU. 

While I am not a tax expert, I definitely want to assist with any additional questions you or other merchants have. To best help me help you, if anyone has questions if you can ask as a clear question + ideal solution that will help me get the context and information you need! 

Thank you! 

-Shay

Shay | Support Advisor @ Shopify 
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amanda_drury
Tourist
8 0 38

Hi Shay,

to answer your queries -

"To clarify, and to make sure that I fully understand the specific feature you are wanting this to add into your store: The Taxamo Assure service provides a way to track and report your VAT tax per order in one easy way, saving you the time of having to manually calculate and report yourself"

The key point here that you have not mentioned is that it is for UK businesses selling to EU customers but essentially you are correct, rather than the customer having to pay VAT when they receive the goods, which can put customers off ordering they pay at the checkout and taxamo acts as an intermediary and files the VAT return and pays the EU the necessary VAT according to the country that the customer has ordered from. It is not practical for many small businesses to register to be a IOSS themselves.

Also, to clarify one of the terms being used here, IOSS is specifically for non-EU merchants whereas OSS is for merchants located in the EU. 

This is correct, the UK is no longer in the EU

While I am not a tax expert, I definitely want to assist with any additional questions you or other merchants have. To best help me help you, if anyone has questions if you can ask as a clear question + ideal solution that will help me get the context and information you need!

I am very surprised that shopify has not looked at how best to help UK merchants with the issues that have arisen from the UK leaving the EU. In a nutshell we would like you to either talk to Taxamo and come up with a way to integrate their API into our websites or for shopify to become an IOSS and develop your own system that can be seamlessly integrated into the checkout.

I am no expert on this - I am a jeweller. I suggest developers at shopify look into how best to keep the EU sales coming in for UK businesses as there are solutions out there, I'm really surprised and disappointed that shopify isn't on this already.

thank you

Amanda

Reina2
Tourist
3 0 15
Hi Shopify staff,

Thank you for getting back to us.
This forum seems to be mostly for Shopify sellers in the UK, so we are looking for a solution for IOSS ( not OSS!) .
We are requesting an integration between Shopify ( check out ) and Taxamo.
If you sign up to their website, they actually have a API form which you can , assumably, integrate into any backend of websites.
I am sure it may be quite easy for Shopify developers to look at their requirements and create something that could integrate taxamo’s api to add the
(1) calculation for each EU countries taxes , then add this at check out, so that the EU customers can purchase the goods and pay Tax at the same time. Taxamo will then process the money collected and forward/ process to the designated EU country’s tax payable. And Taxamo should be giving us some kind of IOSS number, which we UK seller can put on at shipment with Royal Mail ( I think most sellers here are using UK Royal Mail) .
Then through Taxamo , we are covered with IOSS .
Please see below the link to Taxamo. I think you will have to speak to the developers there and see what Shopify needs to do.

https://www.taxamo.com/taxamo-assure-rmg/features

Please see the Uk Royal Mail telling us the option of using Taxamo.

https://www.royalmail.com/import-one-stop-shop-ioss



Please , we need a smooth integration of Taxamo into Shopify for IOSS( mostly for assisting UK seller be able to keep selling in EU countries) .

*** Otherwise, you will loose all sales to the EU countries , and EU Shopify seller would have to find a better e-commerce platform that can help us sell to EU.
I think it is beneficial and necessary for Shopify to find a integration with Taxamo ASAP. Otherwise you will loose Uk Shopify sellers for sure.

Shopify staff,
Please reply.
Thank you.

Reina2
Tourist
3 0 15
Hi Shay, 
 
Thank you for getting back to us. 
This forum seems to be mostly for Shopify sellers in the UK, so we are looking for a solution for IOSS ( not OSS!) . 
We are requesting an integration between Shopify ( check out ) and Taxamo. 
If you sign up to their website, they actually have a API form which you can , assumably, integrate into any backend of websites. 
I am sure it may be quite easy for Shopify developers to look at their requirements and create something that could integrate taxamo’s api to add the 
(1) calculation for each EU countries taxes , then add this at check out, so that the EU customers can purchase the goods and pay Tax at the same time. Taxamo will then process the money collected and forward/ process to the designated EU country’s tax payable. And Taxamo should be giving us some kind of IOSS number, which we UK seller can put on at shipment with Royal Mail ( I think most sellers here are using UK Royal Mail) . 
Then through Taxamo , we are covered with IOSS . 
Please see below the link to Taxamo. I think you will have to speak to the developers there and see what Shopify needs to do. 
 
 
Please see the Uk Royal Mail telling us the option of using Taxamo. 
 
 
Reina2_0-1624476442041.jpeg

 


Please , we need a smooth integration of Taxamo into Shopify for IOSS( mostly for assisting UK seller be able to keep selling in EU countries) . 

 
*** Otherwise, you will loose all sales to the EU countries , and EU Shopify seller would have to find a better e-commerce platform that can help us sell to EU. 
I think it is beneficial and necessary for Shopify to find a integration with Taxamo ASAP. Otherwise you will loose Uk Shopify sellers for sure. 
 
Shopify staff, 
Please reply. 
Thank you.
 

 

Julia_Gibbs
New Member
1 0 1

Thank you for this request, I have a small business selling UK to EU and a workaround to integrate Taxamo or a Shopify version is 100% necessary IMO if we are to continue selling to Europe. Like others I was surprised nothing has been set up so far, and time is running out for small businesses! Please Shopify, look at a workaround ASAP!