Northern Ireland Region not showing correctly in Country/Region selector

meep
New Member
1 0 0

After many (many!) years, Shopify have finally added regions to the United Kingdom, allowing Shopifiers to set up shipping to individual areas, such as Northern Ireland.

However, I've found a problem that I cannot solve.....

I have set up a shipping zone comprising Northern Ireland only;

Screenshot 2021-04-29 at 08.57.47.png

 

However, when users attempt to set their shipping address, only 'United Kingdom' appears as a selectable option - I would have thought this should now read 'Northern Ireland'? 

Screenshot 2021-04-29 at 09.34.19.png

 

Am I incorrect in my expectation that the region would be listed, rather than the parent country?

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Nick
Community Moderator
Community Moderator
3734 323 729

Hi @meep,

Nick here from Shopify. Good to see the Northern Ireland region is up now in the settings for sure! 

Great question, and tested this on my test store to take a closer look into this for you. I wanted to see if this applied for Wales, Scotland and England also and if it appeared as a selectable option: 

I set up the shipping zone to include all of the different countries to see if it gave the option in the shipping settings publicly in the store then. You can see what I selected in the shipping zone here:

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And this is what it showed me in the public shipping settings then:

30-30-9sn60-gr7ph

So the same principle applies for all the countries based in the United Kingdom with this setting. So in this case, it would be the parent country represented with these settings. I hope this helps and answers your question, don't hesitate to ask if you have any others. 

Thanks, Nick

Nick | Community Moderator @ Shopify 
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