403 Forbidden error with correct Scopes

OTM
Shopify Expert
668 170 245

Hello,
We are experiencing issues with some of our clients. We have started experiencing this issue lately.
When creating an API request to list all script tags or create a new tag we receive a 403 Forbidden error.
We have set X-Shopify-Access-Token We’ve also checked the tokens Access Scopes and it shows that
the token has access to write_script_tags and read_script_tags, so we assume that the API scopes are correct.
The interesting part is that the 403 response error comes from Cloudflare. Can you please advise on fixing this issue?

 

Screenshot 2021-07-15 at 14.47.07.png

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L_J_K
Shopify Staff
Shopify Staff
145 15 24

Hey @OTM 

Thanks for raising this - would I be able to grab a request ID from an example request and we can take a look - thanks!

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