502 Bad Gateway errors calling API

terry22
New Member
1 0 0

We are getting randomly may times 502 error calling Products and orders API (mostly when calling order API)

Time of occurrence:  UTC  12:20 pm 03.01.2021 ~ 12:58 pm 03.01.2021

Please help to troubleshoot.

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Greg_Kujawa
Shopify Partner
1016 83 223

If your side had to connectivity issues around that timeframe, I suspect it was a transient error on Shopify's side. I see this from time-to-time, especially after hours based on time zones in the Americas.

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