502 Bad Gateway

[nsmith0333]

I am updating the products in custom collections and periodically I get this error. I am using nuget package ShopifySharp to make calls to the Shopify API. If I attempt to add more then 800 products, I tend to get this error but it doesn't seem to happen every time. Any idea what is causing this issue?

"Error: (502 Bad Gateway) Shopify returned 502 Bad Gateway, but there was no JSON to parse into an error message"

[Kevin_A]

Hey @nsmith0333 

Are you seeing a request ID returned when you get your 502? It might be worthwhile to bake in a retry on 502 errors to prevent this from happening in the future. 

[AlanL1]

I am currently having this issue : (502 Bad Gateway nginx) anytime I try to open the Eprolo APP.It started to happen today 1/22/2021 and I all I was doing was searching for products to add to my store, I now cannot access my Erpolo App. Please help.

Thank you

[Kevin_A]

Hey @AlanL1 

I would suggest contacting the app developer for further assistance.  

[AlanL1]

Kevin,

They already responded. It was a problem on shopify's apps side. Thank you

Hi there,

Really sorry about the inconvenience, our developer has fixed the problem, the app is working fine now.

Regards,

EPROLO Team