502 Bad Gateway

nsmith0333
New Member
6 0 0
I am updating the products in custom collections and periodically I get this error. I am using nuget package ShopifySharp to make calls to the Shopify API. If I attempt to add more then 800 products, I tend to get this error but it doesn't seem to happen every time. Any idea what is causing this issue?

"Error: (502 Bad Gateway) Shopify returned 502 Bad Gateway, but there was no JSON to parse into an error message"

0 Likes
Kevin_A
Shopify Staff
Shopify Staff
272 35 46

Hey @nsmith0333 

Are you seeing a request ID returned when you get your 502? It might be worthwhile to bake in a retry on 502 errors to prevent this from happening in the future. 

Kevin_A | Developer Support @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

0 Likes
AlanL1
New Member
2 0 0

I am currently having this issue : (502 Bad Gateway nginx) anytime I try to open the Eprolo APP.It started to happen today 1/22/2021 and I all I was doing was searching for products to add to my store, I now cannot access my Erpolo App. Please help.

 

Thank you

0 Likes
Kevin_A
Shopify Staff
Shopify Staff
272 35 46

Hey @AlanL1 

I would suggest contacting the app developer for further assistance.  

Kevin_A | Developer Support @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

0 Likes
AlanL1
New Member
2 0 0

Kevin,

 

They already responded. It was a problem on shopify's apps side. Thank you

 

Hi there,

 

Really sorry about the inconvenience, our developer has fixed the problem, the app is working fine now.

 

Regards,

 

EPROLO Team

0 Likes