Activating Shopify CarrierService API

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Barbarelle
New Member
4 0 0

Hi

I need to activate Shopify CarrierService API, so I can use the Shipmondo app. Usually I contact Shopify Support and its fixed in an instant. Never thought of it as a problem.

Unfortunately the Shopify Support suddenly claims its very a very complicated task. Is there anyone here who can guide me in the right direction?

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HunkyBill
Shopify Expert
4481 45 485

You only get that service if the merchant agrees to the $20 fee per month. Some plans just include it. If you are the merchant, you have only Shopify to deal with. No one else can help you.

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
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Barbarelle
New Member
4 0 0

If you have a Basic plan and pay annually. Its free. The support has confirmed:

 

"Claudia (Support Advisor): Yes, you're correct because you're on a Basic Shopify annual plan. You can get access to the carrier service for free."

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HunkyBill
Shopify Expert
4481 45 485

There you go then. You're good to go.

Take note though that I would expect in the near future Shopify will be canning this Carrier Service API as it is really quite crappy and not good enough except for the most simplest of basic Shipping and so the sooner you ponder moving to a superior solution, the better off you may be.

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
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Barbarelle
New Member
4 0 0

Never the less I am looking for a way to implement it. It works perfect with Shipmondo on the shops I have made. 

 

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HunkyBill
Shopify Expert
4481 45 485

There is nothing for you to do. Just ask for it to be turned on.

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
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Barbarelle
New Member
4 0 0

Thats exactly what I did But apparently they hired new staff?

"14:57 Claudia (Support Advisor): Because API is a set of routines, protocols, and tools for building software applications, it is quite advanced. Many of our Support Advisors have a basic understanding of API, but as we are not developers, the intricacies of API are a little too advanced to offer you complete answers."

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HunkyBill
Shopify Expert
4481 45 485

This is an accepted solution.

Don't despair. Just get yourself another guru, one that can flip the switch.

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
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