Adding a bulk action to the Customers action drop-down doesn't work

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Shopify Partner
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I am trying to add a bulk action to the Customers action drop-down as per instructions on https://shopify.dev/tutorials/add-a-bulk-action-link-to-the-shopify-admin-with-app-extensions

However, if you select, Customers action drop-down as the Page to show link, it does not work.  Changing the Page to show link to Orders action drop-down or any other options works.  Is there a bug or is there something I could be missing?

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