App Locations and Fulfillment Services not displaying

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We recently installed a private app that will be used for fulfillment. For some reason the "app location" is not showing up in our Settings/Locations and we do not have the "Inventory Policy" or "Fulfillment Services" as options on our product page.

I chatted with Shopify and they said the app appears to have the correct permissions.

Any help would be really appreciated.

 

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Did you get any answers or success? I have this exact same issue

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