Application Credit failed

Highlighted
Excursionist
58 0 1

We have a Shopify app and we are giving discount for paid subscribers for a limited period. For giving discount we have created ApplicationCredit and we got an error :

{"errors":{"base":["Amount exceeded pending receivable credit issue limit (29.00)"]}}

shopify_screenshot.jpg

And in our Payouts we have only $15 which is pending for payment.

1) Are we getting this error because credit amount exceeds the total pending payouts for the app?

2) When we have more amount in payout to satisfy the ApplicationCredit, do we need to again create a new ApplicationCredit or automatically this failed ApplicationCredit will take the charge at that time?

3) As this is an app and we are automated the ApplicationCredit, once it is failed what is the best way to create it again? Daily trying to create a new ApplicationCredit until it succeeds?

0 Likes