Chargeback Notification Webhook

Kieran
New Member
1 0 0

Is there a way for us to be notified when a chargeback is opened using Shopify API.

We would like to be able to review a chargeback as soon as it comes through and raise a ticket in our helpdesk system.

Any help is appreciated.

0 Likes
Josh
Shopify Staff
Shopify Staff
1131 82 191

Hey Kieran, 

There's no webhook available for when a chargeback is received currently, at the moment we automatically notify via e-mail when they occur. I do like your idea though, I can see how it would be useful - I'll make up a feature request for that.

Thanks! 

JohnAtBonify
Shopify Partner
131 7 31

Has this been implemented? I see no way to react to this event via the APIs.

0 Likes
DanAtBonify
Shopify Partner
23 1 12

We are still sad there is no webhook for charge backs or disputes.

0 Likes