Create ApplicationCredit for a Shop that has been uninstalled

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Shopify Partner
96 0 19

Hello,

I am trying to create an ApplicationCredit in order to refund a shop that our app did not end up working for.  However since the Shop has already uninstalled our app it does not appear that we have access to create the credit.

Is there anyway to add a credit for a shop that has been uninstalled.  If not can it be changed so this is possible?

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Shopify Staff
Shopify Staff
1555 81 282

Hey Andrew,

At this time, that's not possible. Your feedback is noted however, and your use case makes absolute sense. For the time being you can advise the merchant(s) contacting you for a credit to contact support so a credit/refund can be explored.

Cheers.

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Tourist
8 0 1

Any news on that ?
We were told on review to credit customer after he deletes our application, but it is pretty much impossible. 

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