We are using usage charges in our Shopify app to bill customers for usage. However a specific customer has agreed to an run up a large usage charge(near $70,000). When attempting to add this charge using the API the API returns
Price must be less than or equal to 10000
We have incurred large costs serving this merchant and need to be able to bill them to makeup our costs. As per our agreement with Shopify we need to bill them through the Shopify API. Can Shopify please enable larger charges so we can bill our customers appropriately.
Solved! Go to the solution
What did you set for the capped amount upon install? https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#app-usage-charges
This is an accepted solution.
Thanks @Corknine - A single usage charge can’t exceed 10K, but there is no limit on capped_amount. Processing multiple captures is the ideal way to handle this. I will look into adding a note into the docs to prevent further confusion.