Discounts applied inside draft orders can not be collected with Shop Pay

Conversion_Bear
Shopify Partner
20 0 0

Hey team,

Our Honeycomb Upsell app works through draft orders
When accepting upsell offers and going through Shopify checkout and Paypal - it works well. 

BUT -

it seems that discounts are not applied when checking out with Shop Pay
This is crucial for our client base.

Any insight on this issue please?

I've reached out multiple times to Shop Pay's support without any luck.

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_JB
Shopify Staff
Shopify Staff
750 86 163

Hey @Conversion_Bear,

Can you provide steps to replicate the issue? I just created a draft order with a line level and an order level discount, but when I start the Shop Pay flow I can see both discounts as expected.

JB | Developer Support @ Shopify 
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Conversion_Bear
Shopify Partner
20 0 0

You're absolutely right.

Technically - it does apply.

UX wize - there's a problem - the subtotal is not updated to reflect the discount, only the total does:

 

Screen Shot 2020-07-03 at 11.56.38.png

This creates confusions.

Is there anyway to pass this feedback to their team?

appreciate it.

 

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