Draft Orders reported as Other sales channel

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Hi all,

 

We are developers of Gift Box app. In order to give customers a free gift, we are using draft orders API. The problem is that all draft orders are not reported under the Online Store sales channel but rather Other. Is there any way how to change it? We couldn't find any clue in the API documentation.

 

Thanks!

 

Tom

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Shopify Staff
Shopify Staff
1041 140 165

Hey @Digismoothie_,

 

Draft Orders aren't reported under the Online Store channel since they're not created through the Online Store. Unfortunately there's no way to change this.

 

 

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New Member
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Hi,

 

thanks to a merchant using Gift Box (still using draft orders) we found out that his analytics were not reported to 'Others' sales channel but the separate 'Gift Box' channel.

 

Can you please advise if there have been any changes done to draft orders x sales channels recently that could have caused this?

 

Many thanks,

Lucia

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