Empty proxy URL and Subpath after refreshing

amir_nassal
Tourist
18 0 0

Hello everyone,

A strange thing happened just today in managing the app proxies.

Each time I refresh I lose the values for the Subpath and the URL and the text inputs remain to be empty (Even though I get the success message "Your app proxy is ready to use").

I tried to logout and re-login, but the same thing happened.

 

What am I doing wrong? I used to work before.

Replies 6 (6)

Josh
Shopify Staff
1134 84 233

Hey there, 

 

Are you still having issues with this? I recall there were some issues with saving changes in the 'App Setup' portion of the Partner Dashboard last Friday, but that has since been resolved. It sounds like this might have been related, but if you're still not able to get changes to save let me know.

Josh | Shopify 
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amir_nassal
Tourist
18 0 0

Hey @Josh , thank you for your reply,

Yes I still have the same issue 😞

Josh
Shopify Staff
1134 84 233

Hey again, 

 

I can see this too actually, I'll reach out to our engineering team here and get them to take a look. Thanks for pointing this out! I'll post back here once I have an update.

Josh | Shopify 
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Josh
Shopify Staff
1134 84 233

Ok, we're on it - I don't have an ETA as of yet, but our developers are looking into it as I write this. I would hope this would be all wrapped up by the end of the day, but it's hard to say for sure right now without having more context on how deep the cause of this goes. 

 

Again, thanks for bringing this to our attention! Much appreciated. 

Josh | Shopify 
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amir_nassal
Tourist
18 0 0

Okay, thank you @Josh 

Josh
Shopify Staff
1134 84 233

Hello again, 

 

A fix is now in place for this and it's working normally again. Enjoy! 

Josh | Shopify 
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