Error 429. , Too Many Requests. when creating products

[Kamal_Berriga]

While trying to create products over my store using a private app.At some point  , I launched the script that creates products but without making a sleep between requests, as a consequence I got the 429 error .

After a while i tested again but it generates the same error. (429)

The value of my http_x_shopify_shop_api_call_limit = 1/42

I'm not sure why i'm still getting the same error

[Greg_Kujawa]

Here are some details about this topic --> https://shopify.dev/concepts/about-apis/rate-limits. As for me, rather than dynamically reading the response headers I just hard-code the pessimistic API call limit and sleep based on that. 

[Kamal_Berriga]

HI Greg_Kujawa,

I have done that after getting that error, i have hard code pessimistic  api call , i do sleep between each call , but still getting the same error.

Note : im able to make all api call except the POST methode for producte creations im geeting the 429 error.

[Greg_Kujawa]

Have you checked to see if your API credentials associated with this particular Shopify shop are being used by another process? If so, then that process might be also counting against the API call limit. If you've checked that and don't see anything then I'd suggest posting a request ID from the header of one of the 429 API responses. A Shopify staffer can look into it.

[Kamal_Berriga]

This was a private app and it is used only by me ,

"the header of one of the 429 API responses. A Shopify staffer can look into it." : can you please be more specific about this , i'm not sure what does it mean.

Thank you .

[Greg_Kujawa · Accepted solution]

Okay, in one of the API responses that come back from Shopify with the 429 error...each response has HTTP headers. If you look at the headers you will see one that is the X-Request-Id. Post that value that includes the Request ID. Shopify staff who monitor this community page can look up what's going on on their end.

[Kamal_Berriga]

Okay Thank you Greg_kujawa