Facilitating Payouts Using Stripe vs Paypal

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Tourist
6 1 1
Hello, I recently submitted my app to the Shopify App Store and got the following reply “ Apps must use Paypal when facilitating payment transfers to merchants. The aim is to reduce risk merchants may face in providing sensitive banking information.”

We are currently using Stripe for merchant payouts. With stripe we can automate payouts in any volume without worrying about account limitations.

In the email it says it’s because we would be asking for sensitive banking information. We are not asking for any banking information, instead we are only asking for a debit card and payments will be instantly transferred to the merchants debit card.

How do I run this by Shopify to see if they will consider letting us use stripe?

Anyone here have any suggestions? I’ve noticed other apps paying out merchants to their bank account. Is there any way to go about getting this granted?

Thanks



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Shopify Staff (Retired)
Shopify Staff (Retired)
624 103 124

Hi @Devven ,

 

If you have questions or concerns about your App Review process, you can reach out to our awesome Shopify Partner Support (Log into your Shopify Partner dashboard, go to the "Support" tab). They should able to handle most of the questions you have. 

 

Hassain | Developer Support Specialist @ Shopify
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Tourist
6 1 1
My question was about facilitating merchant payouts in your shopify app, is there anyway I can be granted exempt from facilitating merchant payouts using PayPal?
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