Fake app reviews

Solved
Tadas
Shopify Partner
3 0 0

Hi,

I am in the process of developing an app.
The other day, I decided to check the competition and noticed that there are a couple of them who clearly are posting fake reviews and have close to 5-star rating muting the real reviews which are never 5-star reviews.
Is there a place where I can report the developer and/or the app in question for a review?
I welcome competition, but on the condition that it is fair!

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vix
Shopify Staff
Shopify Staff
535 105 106

This is an accepted solution.

Hi @Tadas 

 

Please reach out to our Partner Support team through your Partner Dashboard. Include any links and information and they can talk to you further about this scenario. 

Vix | Developer Support @ Shopify 
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Kikeloy
New Member
1 0 0

Hi @vix

Hope you're well. We've recently launched our first app on Shopify and we're trying to boost our app reviews, so we're thinking of sending an email to our customers asking to review our app with a button linking to our Shopify listing. My question is, are we able to do this under our Shopify Partner Program Agreement? Hopefully yes
 
Looking forward to hearing from you. Thanks!
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