I have following order (#1028): https://myparcelbe.myshopify.com/admin/orders/575821054005
This order has been cancelled by Manual, but now I want to fulfill this.
Via the orders overview, I can select this order and fulfill it via the action dropdown button.
However, when I hit "fulfill orders", the order is not fulfilled.
My question is: Why is it not possible to fulfill this order?
Thanks in advance.
To fulfill order you have to edit order and mark it as fulfilled.
There is no option or button to edit the order.
Normally there is a button "fulfill order", but now I can't see it.
Even an "edit" link/button is not available on the detail page of the order.
Follow this screens:
There's not a way to fulfill a cancelled order, but here's a solution:
1) On the cancelled order page click More action, then Duplicate.
2) Now you have a fresh order, exact copy. You can fulfill and edit this one like a normal order.
I have the same issue. The error message says that "cancelled orders can't be fulfilled". I just want it to stop showing up in my Unfulfilled Orders list. I would like to delete the cancelled order altogether if that were possible. But duplicating it so that I can edit it and mark it as "fulfilled" seems counter intuitive. It still leaves me with the 'unfulfilled' order in my list. Any other workaround?