GraphQL appSubscriptionCreate INTERNAL_SERVER_ERROR

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Shopify Partner
48 0 1

Hi, 

My App uses the appSubscriptionCreate GrpahQL API to handle the subscription.

Currently, one of my clients meets the issue and couldn't finish the subscription. The appSubscriptionCreate's response is

 

 

{
  "errors":[
    {
      "message":"Internal error. Looks like something went wrong on our end.\nRequest ID: dab9945c-0aa4-4106-90a3-d6cbda974f1a (include this in support requests).",
      "extensions":{
        "code":"INTERNAL_SERVER_ERROR",
        "requestId":"dab9945c-0aa4-4106-90a3-d6cbda974f1a"
      }
    }
  ]
}

 

 

Need help! Let me know if it requires more information.

Thanks

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Shopify Partner
48 0 1

Hi,

Any Shopify tech team member saw this post? The issue is still there.

 

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New Member
1 0 0

I have also encountered, my solution is that when the customer installs it, his store account must be the administrator account.

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