I love the bulk operations feature in graphql, and we have used a specific query successfully 1000s of times. Every once in a while, however, we have a particular shop that suddenly starts taking a really long time to run bulk operations in graphql. The bulk oepration typically completes in 10-20 seconds, but every few weeks we find a store where the same bulk operation suddenly starts taking 20 minutes, an hour, or even more to run. After a few days the issue seems to resolve itself and the shop begins running the bulk op in less than 10 seconds again. No error is ever reported, on creation or when polling the running request
I found
this thread on the forums reporting a similar issue, but no solution was provided.
The issue:
- We kicked off a graphql bulk op, and polling returned an operation status of "CREATED" for about 15 minutes.
- After 15 mins the polling returned the status "RUNNING", and this was returned for over an hour.
- It then returns the status "CANCELLING", which after another 10-15 mins changes to "CANCELLED"
- No errors are ever reported on the operation.
- x-request-id for an example operation with this issue: 11a40783-983b-4267-a124-be4133816693
- Here is the query we are running:
mutation {
bulkOperationRunQuery(
query:
"""
{
draftOrder(id: "gid://shopify/DraftOrder/${########}") { //####### = draft order id
lineItems() {
edges {
node {
product {
id
collections() {
edges {
node {
id
}
}
}
tags
}
id
}
}
}
}
}
"""
) {
bulkOperation {
id
status
}
userErrors {
field
message
}
}
}
Just to reiterate this query works fine dozens, or hundreds of times a day, then once a month or so a few stores consistently have the problem for a few days. Not all stores are affected either, just a handful of shops at a time.
Any insight on this?
