How long to hear about your app submission?

Shopify Partner
33 0 0
How long does it take to hear back about your app submission. It's been about 2 weeks since app submission but I haven't received any updates. Also my app said before it was in review. Now that notification simply went away but I don't have any emails or information about the status.

I'm sure it takes a while, but I was just wondering to be sure all is ok how long it takes to get an update on the process.
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Shopify Staff
Shopify Staff
296 32 59

Hey Omar,

 

It usually takes 2-3 weeks to have your app reviewed.

 

Once the process is complete, you'll definitely be hearing back from our Apps QA team with more information about your submission, so don't worry! You're within the normal handle time.

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Shopify Partner
33 0 0
Hi, I really do need help now. It's been longer than that and I have not
received any email confirmation upon submission nor any email confirmation
with any review feedback.

My app had a status that it was pending on the app editable page and was
there for a couple of weeks but now that message is gone.

I do see testing installations from Shopify but no emails on anything.

I'm really confused on this now as to what to do and what the status is on
the app.

Can someone please assist me?
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Highlighted
Shopify Staff
Shopify Staff
296 32 59

Hey Omar,

 

I've checked in with our Apps QA team and they confirmed that you should have received an e-mail with the status of your app submission.

 

Please review the information in the e-mail and use it to get in touch with the team if you have any questions.

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