How to check kit skills

Solved

Hi @Ryan 

One more important point need to make sure if kit skill is not working.

You can test kit skill from your development store (app should create with same partner account).

Thanks

Kshitij | Shopify Expert @ Cedcommerce  
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Hi Team,
Hope you re doing good.
I created kit skills for app from partner panel and also create development store to test kit skills with same partner panel. I also installed kit app and configure with my facebook account. However when i create kit skill it returns error data:
KitSkillTriggerRequest access denied

Request payload:
mutation {
kitSkillTriggerRequest(id: "gid://shopify/KitSkill/9843e5e3-1e08-4251-aaa7-************", locale: EN) {
conversationUid
}
}

kit UUID : 9843e5e3-1e08-4251-aaa7-**********

Please let me know what i m doing wrong. The issue is resolved before but now not working for my store.

TIA
kshitij verma

Kshitij | Shopify Expert @ Cedcommerce  
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Hi @Ryan or @Elle 

 

Any luck from your side.

TIA
kshitij

Kshitij | Shopify Expert @ Cedcommerce  
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@Ryanand team ,
do you have any answer for above query ?
Thanks

Kshitij | Shopify Expert @ Cedcommerce  
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Shopify Staff
Shopify Staff
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Hi @ksh_verma,

 

How are you? I am JP from the Kit team, I am happy to assist you and debug the problem you encountered with the Kit Skills API.

In order to help you effectively, would you mind sharing the following information?

 

- Name of your partner account and associated business email

- Name of the app.

- Name of the shop used for testing.

 

I am looking forward to hearing from you. Thank you!

 

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Shopify Staff
Shopify Staff
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Hi @ksh_verma ,

 

As a quick follow up, would you mind continuing our discussion through the forum instead of using private messages?

Looking forward to hearing your updates. Thanks!

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Shopify Staff
Shopify Staff
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Hi @ksh_verma,

 

Since I didn't get a feedback from you yesterday and didn't notice any "test" request with your Kit Skill.

Let me know when you resume your test and if you ever run into issues again. Thanks again! :)

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Hi,
Thank you for your prompt response.
Yes i missed kit skill scope in for our app. I added kit skills but when i tried to run query with graphql it show error "Placeholders invalid". But intially placeholder was not necessary.

Request data :
mutation { kitSkillTriggerRequest(id: "gid://shopify/KitSkill/9843e5e3-1e08-4251-aaa7-1286ef7f****", locale: EN) { conversationUid } }{"data":{"kitSkillTriggerRequest":null},

Response Data:

"errors":[{"message":"Placeholders invalid.","locations":[{"line":2,"column":11}],"path":["kitSkillTriggerRequest"]}],"extensions":{"cost":{"requestedQueryCost":10,"actualQueryCost":10,"throttleStatus":{"maximumAvailable":1000,"currentlyAvailable":990,"restoreRate":50}}}}

Thanks,
kshitij verma

Kshitij | Shopify Expert @ Cedcommerce  
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Highlighted
Shopify Staff
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Hi @ksh_verma ,

 

Indeed the placeholder is not required when making this graphql api request.

But did you have any template variables defined in the proposal message before sending this request? 

I checked your Kit Skill app extension definition and found none defined.

 

 

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hi @jppommet ,

Sorry , but i don't understand what you are trying to complete kit skill. As i checked i have done all steps necessary to create kit skills. Even initially it was working without placeholder message. Can you can please recheck above graphql that i m trying to create conversation. I used same query(replaced with my skill id) mentioned in kit skill document.

Thanks
kshitij

Kshitij | Shopify Expert @ Cedcommerce  
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