Increasing the rate limit for sign ins from the same IP Address

New Member
3 0 0

Hi all,

 

We have an issue when enough people successfully login from a single IP and/or email address, Shopify will limit logins from that account for some time. Is there any way around this?

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Shopify Staff
Shopify Staff
152 20 16

Hey @shaunmj,

 

There's no way to adjust rate limits for logins, as these are in place for the protection of merchants and customers using the platform. Are you seeing this issse on the storefront or when logging in to the admin?

JB | Developer Support @ Shopify
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